NC Programming Helpline

Telephone +49 8669 31-3103

When you call, please have the device model and HEIDENHAIN ID number on hand.

NC Programming: programming support
The HEIDENHAIN Service department can advise you in the following areas:

NC programming: commissioning support
Our NC experts can support you with commissioning, including on-site. In particular, this includes:

  • Kinematics
  • Machine accuracy
  • Compensation
  • OEM cycles

This service is particularly prized when complex requirements are involved.

Optimization of machines with the help of NC programming
After your machine has been delivered, the HEIDENHAIN Service department supports you with the optimization of NC program run times, data collection, and cut-to-cut times. This even applies to products that have already been in the field for many years.

This optimization can provide you with the following benefits:

  • Production accuracy
  • Expansions to the kinematic model (angle heads, DCM collision monitoring)
  • Adaptation of the programming station

NC programming: training courses

Our experts of the NC Programming Helpline are eager to share their knowledge with you. You can book the following courses directly though us:

Our NC programmers will also provide you with example cycles and documentation.

Find more training courses

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form