Replacement Parts and Repairs Helpline

Domestic +49 8669 31-3121
International +49 8669 31-3123
E-mail service.orderheidenhainde

When you call, please have the device model and HEIDENHAIN ID number on hand.

When servicing becomes necessary, speed is of the essence. The HEIDENHAIN Service department ensures that your repair orders are processed speedily and that you have the replacement parts and exchange devices you need.

Replacement parts
We keep numerous original replacement parts on stock at our Service department warehouse. Components are available for new devices as well as for products from the last 20 years.

Order a replacement part

Make use of the HEIDENHAIN repair service. Our qualified service technicians will repair your defective devices quickly and reliably. You will receive a quote by a service inspection report once the repair is finished.

Repair a defective device

Exchange devices
We can get your machine up and running again with our exchange service. You can obtain a free exchange device from our HEIDENHAIN Service department exchange warehouse.

Order an exchange device

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form