NC Support Helpline

Telephone +49 8669 31-3101

When you call, please have the device model and HEIDENHAIN ID number on hand.

NC Support: commissioning
Our specialists of the NC Support Helpline will help you on-site with the initial commissioning of a machine tool. Our services in detail:

  • Axis configuration
  • Dynamic Precision / Dynamic Efficiency
  • Commissioning and optimization of axes and spindles

NC Support: field servicing
The HEIDENHAIN Service department is happy to support you in identifying and replacing defective electronic components and motors.

NC Support training courses
Our experts of the NC Support Helpline are eager to share their knowledge with you. You can book the following courses directly though us:

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form